24/7 LIVE SUPPORT
DE-ESCALATION
COMPLEX INQUIRY
ANSWERING SERVICE. APPOINTMENT SETTING
AND LIST SCREENING.
DISASTER RESPONSE
MASS MESSAGING
SURVEYS
CASE MANAGEMENT
DEMOGRAPHIC
REGISTRATION
COLD-CALLING
LEAD GENERATION
CONTACT VERIFICATION
APPOINTMENTS
MARKETING
REGISTRATION
CUSTOMER RETENTION
PROPERTY MANAGEMENT
ANSWERING SERVICE
VIRTUAL RECEPTION
INQUIRY REPORTING
E-COMMERCE
CLIENT RETENTION
LEAD GENERATION
Call Center
Central Communication & Data Center
services
The capacity of the call center is unlimited. Inbound and outbound services are in-depth, highly customizable backed by unwavering support for your team's productivity. We specialize in lead generation for the real estate industry but successfully serve other industry professionals.
24/7
OUTBOUND & INBOUND
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REAL ESTATE
- PUBLIC SERVICE
- SMALL BUSINESS
- lead generation
- ecommerce
agents
Our teams accumulated talent was developed over dedicated career paths in Human Services, Medical, Telemarketing, Real Estate, and Computer Science. Fusion call agents are united based on their exceptionally advanced intra and interpersonal, logical-mathematical, and linguistic intelligence. A single agent processes hundreds of calls and inquiries per shift.
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INTELLIGENT
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INFORMATIVE
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INNOVATIVE
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IMPACTFUL
standards
With the utmost respect for your privacy and reputation as a service provider, every interaction is cared for with patience, efficiency, and diligence. Each agent is thoroughly trained to be an active problem solver, empathetic listener, and informative tool who serves as a united support for one another on every task.
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SECURED DATA
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INTELLECTUAL PROPERTY
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EXCEPTIONAL SERVICE
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ACTIVE ENGAGEMENT
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CONFLICT RESOLUTION
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DILIGENT REPORTING
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resources
We are fully equipped with the latest resources, tools, and tech. Each agent has access to each other's skillsets and often consults with one another on specialty projects. We are expert CRM, database, dat-set builders.
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ADVANCED SALES DIALERS
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COMMUNICATIONS PLATFORMS
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AUTOMATED DATA LOGGING
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COMPLEX USE SOLUTIONS
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CUSTOM INTEGRATIONS
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LOCATE & GEO-MAPPING
The Call Center actively assists in the purchase and tenant onboarding process. Once a purchase is complete you can use the same call agent to collect due diligence documents, inform tenants of new rental rates, obtain signed leases, and manage tenant inquiries to eliminate cost and save time. Our agents complete the time consuming tasks so you can focus on your new acquisition.
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DUE DILIGENCE
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RESIDENT ONBOARDING
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LEASE SIGNING
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RENT INCREASES
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PROPERTY MANAGEMENT
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CRM NAVIGATION
